Prime Appliance Repair (we, us, or our) respects the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

Information Collection and Use

We collect information that you voluntarily provide to us when you submit a service request form on our website. This information may include your name, phone number, and email address, and is used to contact you for service-related purposes. By contacting us via our call request form or phone, you agree to allow us and our partners to contact you via phone, email, or text.

For non-personal browsing data, we may use cookies and web beacons to improve user experience and analyze website traffic. This information is non-identifiable and may include browser type, Internet Protocol (IP) address, pages visited, and other user activity on the website.

Sharing Practices

We may share your personal information with our trusted partners to fulfill our operational and service needs. Our partners are required to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than those described here.

Legal Waiver and Limitation of Liability

By using our website and services, you waive your right to sue or take any legal action beyond direct negotiation concerning disputes related to the website or services we provide. Furthermore, you agree that any claims arising from your use of our website will be limited to a maximum compensation of $100.

Dispute Resolution

In the event of any dispute, each party will bear their own legal fees and expenses. We encourage direct negotiation to resolve any issues that may arise.

Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Opt-Out

If you wish to opt-out of receiving communications from us, you may contact us at (619) 614-8822. Please note that you may still receive service-related communications even if you opt-out of other communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our discretion. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at (619) 614-8822.